March 4, 2008

Service with a smile ... at City Hall?

Throughout city offices, double-sided yellow signs are going up this week that say, “Welcome to the City of Bristol – How may we help you today?”
The idea, said Mayor Art Ward, is to let the public know “we’re all here to be consumer-friendly.”
The mayor said Tuesday he gave out about 100 placards so that every city office would have at least one in the hope that it would create a mindset among employees and residents that city government exists to serve the public.
“Wherever there’s a city office, there will be a sign,” Ward said.
“It creates a sense of mutual cooperation,” Ward said.
The initiative isn’t costing taxpayers much – just some copies and plastic stands to hold them up – but if the mayor’s right, there may be a payoff in terms of improved attitudes among both municipal workers and the people they serve.
Ward said that almost every city employee “has the intent of doing the job” to benefit the community that pays the bills. He said most enjoy working for Bristol’s government.
But, he said, it doesn’t hurt to remind everyone that the goal is to aid residents who need the city’s assistance.
Ward said the department heads who received the signs during a meeting Tuesday had a “very favorable” reaction to the initiative.

*******
Copyright 2008. All rights reserved.
Contact Steve Collins at scollins@bristolpress.com

29 comments:

Anonymous said...

They are already nice enough if you can get there when they are open.

How about some flexible hours so those of us who aren't free during the normal work day can do our business, say on a Saturday morning or Thursday evening? There is no reason that a dump permit, dog license, etc. can't be given out at other times.

Anonymous said...

good to see Arty taking on the tough issues!

Anonymous said...

Of course the mayor is smiling .

He's proven lies , slander , and corruption works .

Anonymous said...

The city workers Unions will be happy to accommodate citizens with regular job hours who need to do stuff at City Hall, for a price.

Anonymous said...

They should ALL be SMILING, they have easy, good paying jobs with super benefits, good hours, lots of holidays, and very little oversight, and political leaders who kiss their butts.

Anonymous said...

next election, get off your dead butts and vote if you aren't happy otherwise suffer

Anonymous said...

I have only visited City Hall a few times, but call on a regular basis. Any person I spoke to was always very helpful and friendly! I agree with post 1:51pm, though. It would be of great help to be able to visit there on a weeknight or Saturday, as opposed to having to take a day off of work to go there (as is my case).

Anonymous said...

Way to take on the tough issues!

Next maybe Art can promote healthy snacks during breaktime.

Anonymous said...

..."lies, slander and corruption"!!!

Wow, sounds like SOMEBODY has a pretty big chip on their shoulder. The mayor is doing a great job and it's just frying your butt, isn't it? ... You sound pretty grumpy...maybe you should give that smiling thing a shot!

Anonymous said...

2:19 poster: Those are some pretty nasty accusations.First,I assume you feel that this blogsite gives you the "right" to reverse the very tenet on which our entire judicial system is based.Namely," an individual is innocent until proven guilty."Second,your remarks could be construed as LIBEL.Third is simply that ALL of your accusations are FALSE.If anyone were to make those kind of false acusations about me,I would certainly take them to court.If for no other reason than to impress upon them the seriousness(AND illegality) of making such irresponsible and unwarranted remarks.Think of it this way.How would you feel if anyone were to question your integrity and character in such a way? My guess is you wouldn't care much for it either!But I guess it's alright because you can HIDE behind a curtain of anonymity.

Anonymous said...

Have you been to see the town planner the man does not treat people right and getS a way with it. why?

Anonymous said...

It may not be a tough issue, but it's an important one. Contracts are negotiated by two parties. I'd like to see some flexibility in office hours; however, I've always been treated well-enough by city workers.

Anonymous said...

Art probably plans to have the Planner wear a sign around his neck.

Anonymous said...

good to see those tax dollars a work!

Anonymous said...

Does this help the mall situation? Has Artie forgot about his lets go FORWARD. Yeah right!!!!!!!

Anonymous said...

But, are YOU going to be smiling when your taxes go up??

Anonymous said...

my taxes already went up, so did yours, you just know it yet

Anonymous said...

Yes, I know my taxes will go up, but we won't know how much until Ward sets the Mill rate.

Anonymous said...

Ask ESPN how they feel about Rosenthal's smiles, and attitude?

Anonymous said...

Gosh, Tim, thanks for the legal lesson. What would we do without your insight?
I especially like the way you put the force into your words by HITTING THE CAPS BUTTON.
Way to go, Tim!

Anonymous said...

Did you see the picture of that Ellie Klapatch woman on the front page of the Press with the "Welcome" sign?
LMAO on that one.
She's the polar opposite of friendly.

Anonymous said...

Rosethal, Weiner, Klapatch: Bristol's poster children.

Anonymous said...

The firemen aren't smiling. Their negotiations are going to arbitration!

Anonymous said...

Thats because they want to run the show!

Anonymous said...

Service with a smile: Wards attempt at misdirection.

Anonymous said...

8:36 - easy mr. cockayne, there are no cameras or reporters around.

Anonymous said...

It has been said that babies smile when they have gas.

It that where Ward got the idea?

Anonymous said...

Is Art Ward smiling today?

Anonymous said...

All the way to the bank!!!